Return Policy

PurelyB™ wants you to be happy and healthy, which is why we offer a 30 day no questions asked money back guarantee! If for any reason, you decide that any of our products are not working for you, just send us the bottle(s) and we will gladly refund all your money. If after using any product for 30 days and you are not satisfied here are the steps for a full refund.
  • Contact us by calling (888) 851-3833 or Email us at info@purelyb.com Monday through Friday between the hours of 9am and 5pm Pacific Standard Time. We will process your return and provide you with a confirmation number and a return address. This is a simple and effortless process.
  • Simply return the empty canister, the PurelyB™ invoice that you received with your order, and the confirmation number you received.
  • It is your obligation to pay the return postage, and we do recommend that you opt for a tracking number to ensure delivery.
  • We must receive the canister within 30 days from the date of the original purchase price for the refund to be valid.
  • Your order will be refunded, excluding shipping costs, for all bottles purchased are returned.

These guidelines were created to keep you happy and at the same time ensure that we can continue to provide our world class products to other satisfied customers for years to come. Returning any of our products without complying with our policy will unfortunately deem your return transaction non-refundable.

After complying with the above steps, you will receive notification of your refund.